{"id":4464,"date":"2026-06-02T23:02:59","date_gmt":"2026-06-02T23:02:59","guid":{"rendered":"https:\/\/summerkeys-eg.com\/booking-cancellation-policy\/"},"modified":"2026-06-09T10:35:23","modified_gmt":"2026-06-09T10:35:23","slug":"booking-cancellation-policy","status":"publish","type":"page","link":"https:\/\/summerkeys-eg.com\/en\/booking-cancellation-policy\/","title":{"rendered":"Booking Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4464\" class=\"elementor elementor-4464 elementor-4093\">\n\t\t\t\t<div class=\"elementor-element elementor-element-141cf82 e-flex e-con-boxed e-con e-parent\" data-id=\"141cf82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25cf682 e-con-full e-flex e-con e-child\" data-id=\"25cf682\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b1f9fc elementor-widget elementor-widget-text-editor\" data-id=\"4b1f9fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">At <b data-path-to-node=\"7\" data-index-in-node=\"3\">SummerKeys<\/b>, we deeply value your trust in choosing our platform for your holiday. We understand that plans can change, which is why we have established a fair and transparent cancellation policy to protect the rights of all parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c62b8f9 e-con-full e-flex e-con e-child\" data-id=\"c62b8f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcdf290 elementor-widget elementor-widget-text-editor\" data-id=\"fcdf290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"8\">1. Cancellation Requests<\/h3><p data-path-to-node=\"9\">All cancellation requests must be submitted via our official email or through the &#8216;My Bookings&#8217; section in your personal account on our website. The effective date of cancellation will be based on the time we officially receive your request. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2daa0f e-con-full e-flex e-con e-child\" data-id=\"d2daa0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3fdd95 elementor-widget elementor-widget-text-editor\" data-id=\"b3fdd95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"10\">2. Cancellation Fees<\/h3><p data-path-to-node=\"11\">The refund amount depends on the time of cancellation prior to the scheduled arrival date:<\/p><ul data-path-to-node=\"12\"><li><p data-path-to-node=\"12,0,0\"><b data-path-to-node=\"12,0,0\" data-index-in-node=\"0\">Free Cancellation<\/b>: You may cancel your booking and receive a full refund if the request is made at least<b data-path-to-node=\"12,0,0\" data-index-in-node=\"77\"> 7 days <\/b>prior to the arrival date.<br\/><\/p><\/li><li><p data-path-to-node=\"12,1,0\"><b data-path-to-node=\"12,1,0\" data-index-in-node=\"0\">Partial Cancellation<\/b>: In case of cancellation made at least <b data-path-to-node=\"12,1,0\" data-index-in-node=\"31\">3 days<\/b> prior to the arrival date, <b data-path-to-node=\"12,1,0\" data-index-in-node=\"67\">50% <\/b>of the total booking value will be refunded. <\/p><\/li><li><p data-path-to-node=\"12,2,0\"><b data-path-to-node=\"12,2,0\" data-index-in-node=\"0\">Late Cancellation<\/b>: No refunds will be provided for cancellations made less than<b data-path-to-node=\"12,2,0\" data-index-in-node=\"80\"> 48 hours<\/b> prior to the arrival date, or in the event of a &#8216;No-show&#8217; <\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28bcefb e-con-full e-flex e-con e-child\" data-id=\"28bcefb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67516ad elementor-widget elementor-widget-text-editor\" data-id=\"67516ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"13\">3. Refund Process<\/h3><ul data-path-to-node=\"14\"><li><p data-path-to-node=\"14,0,0\">All refunds will be processed via the original payment method used for the booking.<\/p><\/li><li><p data-path-to-node=\"14,1,0\">Refund processing may take between<b data-path-to-node=\"14,1,0\" data-index-in-node=\"39\"> 7 to 14 <\/b>business days, depending on your bank&#8217;s policies. <\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d62318 e-con-full e-flex e-con e-child\" data-id=\"0d62318\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81b7263 elementor-widget elementor-widget-text-editor\" data-id=\"81b7263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"15\">4. Cancellation by SummerKeys (Force Majeure)<\/h3><p data-path-to-node=\"16\">Should we be forced to cancel your booking due to circumstances beyond our control, we will contact you immediately to offer the following alternatives: <\/p><ul data-path-to-node=\"17\"><li><p data-path-to-node=\"17,0,0\">Providing a comparable unit with similar specifications and at the same price.<\/p><\/li><li><p data-path-to-node=\"17,1,0\">A full refund of the amount paid, with no deductions.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d58f314 e-con-full e-flex e-con e-child\" data-id=\"d58f314\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f3050 elementor-widget elementor-widget-text-editor\" data-id=\"d6f3050\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"18\">5. Exceptions<\/h3><p data-path-to-node=\"19\">We understand that unforeseen, compelling circumstances may prevent you from traveling. In special, documented cases, cancellation requests outside the aforementioned timeframe may be considered at the sole discretion of the <b data-path-to-node=\"19\" data-index-in-node=\"169\">SummerKeys<\/b> management team.<br\/>   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At SummerKeys, we deeply value your trust in choosing our platform for your holiday. We understand that plans can change, which is why we have established a fair and transparent cancellation policy to protect the rights of all parties. 1. Cancellation Requests All cancellation requests must be submitted via our official email or through the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-4464","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"At SummerKeys, we deeply value your trust in choosing our platform for your holiday. We understand that plans can change, which is why we have established a fair and transparent cancellation policy to protect the rights of all parties. 1. 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